Frequently Asked Questions
Before contacting us, please review the questions and answers below. In most instances, the responses we have documented should answer your question. However, if for some reason you do not see a response to your problem, feel free to contact us.
Registrations close on 25 September 2017 or when all the places are sold out, whichever comes first.
We offer you a diverse selection of payment options.
Register now using any of the following payment methods:
• Credit Card/Debit Card
• Internet Banking (FPX) through SenangPay
You may also check your My Account page on the website, where you will see details of your registration, along with the date and status.
You may not have received the confirmation slip for one of the following reasons:
• You provided an erroneous email address when registering.
• The confirmation email might have been treated as spam and diverted to your junk box.
If the above does not solve the problem, please email us at email@example.com providing the following details:
• NRIC/ Passport Number
We will reply in three to five working days.
Alternatively, you can call, sms or WhatsApp us at +6013 305 2000, between 9.00am and 6.00pm on weekdays.
Yes. Participants will be diverted if they do not reach certain sections of the route by the stipulated timings.
Further details regarding the cut-off time and the route diversion plan will be shared closer to the Event date.
Send an email
The team is dedicated to making your participation as convenient as possible. If you have questions, please send us an e-mail using the contact form below.
Our goal is to respond within 24 hours.
Get in Touch
We would love to hear from you. Feel free to drop in or contact us during our business hours.
Monday – Friday 9 am – 6 pm
Saturday & Sunday Closed
Address Multigreen Events Sdn Bhd
Address 1 Suite 13A-15, Level 14, Wangsa 118
Address 2 Jalan Wangsa Delima, Wangsa Maju
Address 3 53300 Kuala Lumpur, Malaysia
Phone, SMS or WhatsApp +6013 305 2000
WeChat ID ocbccyclekl